Frequently Asked Questions

Click the button below to visit Frequently Asked Questions from Zoom Support and find answers to an array of common questions.

Zoom Support FAQs

How-To Videos & Resources

Accessing Your SOSD Zoom Account

During the summer, SOSD purchased Zoom’s Enterprise Solution for use by faculty and staff in the district.  This purchase gives educators more tools to utilize when meeting virtually with students or parents, including breakout rooms for small groups.  To access your SOSD Zoom Enterprise Account, please login to clever.com using your school district login information and click on zoom.  You should be able to login using your school district email address. If you have any problems or questions, please contact your school’s designated CTS.

Getting Started with Zoom (Mac)

Click to view the Google Doc

Getting Started with Zoom (PC)

Click to view the Google Doc

Changing Your Zoom Settings

Click to view this Zoom Support article

Scheduling Regular Meetings & Recurring Meetings

Zoom Waiting Rooms

Adding a Personal Meeting Room to Canvas

Click to view this Google Doc

Using Breakout Rooms

Sharing Screens & Using the Whiteboard

Chat Features

Security Feature

Zoom Help Center

Click to visit the Zoom Help Center for more information and how-tos.